FAQs

📚 Frequently Asked Questions (FAQs) – LeggingsCo USA

Find answers to our most commonly asked questions about shipping, returns, order tracking, payments, and more. If you need further assistance, feel free to reach out to us at support@leggingsco.store.

🕒 How long does order processing take?

We process all orders within 1–2 business days (Monday to Friday), excluding weekends and holidays. Once processed, your order will be shipped via the selected delivery method.

📦 What are the shipping options and delivery times?

We offer the following U.S. shipping methods:

  • Standard Shipping: Free on all orders, delivered in 5–7 business days

  • Express Shipping: Delivered in 2–4 business days, cost calculated at checkout

Shipping is available within the United States only.

📮 Do you ship to P.O. boxes or military addresses?

No. Unfortunately, we do not ship to P.O. Boxes, APO, FPO, or DPO addresses at this time.

🔍 How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. Click the link in the email or visit your LeggingsCo account to track your package in real time.

✏️ Can I change or cancel my order?

Yes, but only within 12 hours of placing your order.
To make changes or cancel your order, email us at support@leggingsco.store with your order number.

❌ What if I entered the wrong shipping address?

If you realize the address is incorrect, contact us immediately at support@leggingsco.store.
We can only make corrections before the order is shipped.

💸 What is your return policy?

We offer a 30-day return window for all eligible U.S. orders. Items must be:

  • Unworn and unused

  • In original packaging with tags

  • Accompanied by proof of purchase

To start a return, email info@leggingsco.store.
Returns must be shipped to our U.S. return center at:

1712 Pioneer Ave, 2nd Floor, Suite 23, Cheyenne, WY 82001, United States

🔁 Do you offer exchanges?

We don’t process direct exchanges. Please return the item for a refund and place a new order for the item you want.

💳 What payment methods do you accept?

We accept all major U.S. payment methods, including:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

🔐 Is my payment information secure?

Absolutely. LeggingsCo uses Shopify’s secure checkout system and follows PCI-DSS compliance standards to protect your payment and personal information.

📬 I didn’t receive my order. What should I do?

If your order shows as delivered but you haven’t received it:

  1. Check your surroundings and neighbors

  2. Contact the carrier directly for GPS delivery details

  3. If needed, email us at support@leggingsco.store and we’ll help you file a claim

📧 Still have questions?

Reach out to our U.S.-based customer service team:
📩 support@leggingsco.store
🕐 Response time: Within 24–48 business hours

🔎 Shop With Confidence at LeggingsCo USA

  • ✅ Fast U.S. shipping

  • 🔁 30-day easy returns

  • 🛡️ Secure payments

  • 👩💻 Real customer support